The probability of getting an answer right is 1/5, so the expected number of right answers is (1/5)*20 = 4.
The probability of getting exactly 14 right is (1/5)14*(4/5)6*nCr(20,14) (nCr(20,14) is the numb er of ways of choosing 14 out of 20).
The probability of getting exactly 15 right is (1/5)15*(4/5)5*nCr(20,15)
The probability of getting exactly 16 right is (1/5)16*(4/5)4*nCr(20,16)
... etc. to
The probability of getting exactly 20 right is (1/5)20*(4/5)0*nCr(20,16)
Calculating all these and adding them up we find the probability of getting a C is approximately 2*10-6, so the probability of getting less than a C is 1 - 2*10-6.